1. Summary
At Yorkshire Elite Chauffeurs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and protect your data when you interact with our website and services.
2. Our Details
- Business Name: Yorkshire Elite Chauffeurs
- Address: [Insert Business Address]
- Contact Email: [Insert Email Address]
- Phone Number: [Insert Phone Number]
If you have any questions about how we use your personal data, please contact us using the above details.
3. Information We Collect When You Visit Our Website
When you visit our website, we may collect the following information:
- Technical Data: such as your IP address, browser type, and information about your visit (e.g., the pages you viewed).
- Cookies: to enhance your user experience, including analytics and functionality.
4. Information We Collect When You Contact Us
When you contact us via phone, email, or web form, we collect:
- Contact Information: such as your name, email address, and phone number.
- Details of Your Inquiry: such as the nature of your request or feedback.
5. Information We Collect When You Interact with Our Website
We collect data on how you use our website, including:
- Interaction Data: how you navigate through our website, which features you use, and what content you engage with.
- Cookie Data: used to analyze site performance and enhance user experience.
6. Information We Collect When You Place an Order
When you place a booking or order, we collect:
- Personal Identification Information: such as your name, contact details, and address.
- Payment Information: necessary for processing your transaction.
- Booking Preferences: such as the type of vehicle, route, and any special requirements.
7. Our Use of Automated Decision-Making and Profiling
We do not use any automated decision-making or profiling processes that affect you. All decisions regarding our services are made by humans.
8. How We Collect or Obtain Information About You From Third Parties
We may receive personal information about you from third-party service providers (such as booking platforms or payment processors). This data is collected in compliance with their privacy policies, and we use it only to provide our services.
9. Disclosure and Additional Uses of Your Information
We may share your data in the following situations:
- Service Providers: such as IT services, payment processors, and marketing platforms.
- Legal Obligations: where required by law, we may share your information with authorities. We will never sell your personal information to third parties.
10. How Long We Retain Your Information
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
11. How We Secure Your Information
We take reasonable steps to ensure that your personal information is stored securely. We use industry-standard encryption and secure servers to protect your data.
12. Transfers of Your Information Outside the European Economic Area (EEA)
If we transfer your data outside the EEA, we will ensure that the transfer complies with data protection laws, typically by using Standard Contractual Clauses or other adequate safeguards.
13. Your Rights in Relation to Your Information
Under the GDPR, you have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that inaccurate or incomplete information be corrected.
- Erasure: You can request that we delete your data, subject to certain conditions.
- Restriction: You can request that we limit the processing of your data.
- Portability: You can request that we transfer your data to another provider.
- Objection: You can object to the processing of your data for certain purposes, such as marketing.
14. Your Right to Object to the Processing of Your Information for Certain Purposes
You have the right to object to our processing of your personal data for marketing purposes or other uses where our processing is based on legitimate interests.
15. Sensitive Personal Information
We do not collect any sensitive personal information (e.g., health data, religious beliefs) unless specifically required and agreed by you for a particular service. If collected, this information will be handled with additional protections.
16. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or business changes. We will notify you of any significant changes through our website or by other means.
17. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
18. California Do Not Track Disclosures
Our website does not respond to “Do Not Track” signals from browsers, as there is no industry standard for such responses. We do not track users’ online activity across other websites.
19. Copyright, Credit, and Logo
All content on this website, including our logo and branding, is protected by copyright. Unauthorized use of any of our content is prohibited.